Go Live Implementation
Get Tangible Results, Faster ROI
|
|
Go Live Implementation and Optimize service is to help you achieve a return on your investment on your Salesforce solution in fewer than five days, as you focus on your most important needs.
Designed for small-business customers and pilot implementations with fewer than 50 users, Go Live Implementation and Optimize will address the requirements of your single most important business process. Our business analysts will work with you to map solutions that address your problems and accelerate the appropriate solutions.
Go Live Implementation: Designed for new customers, this remote or on-site service provides expert assistance with the initial application setup to support your critical business processes. Although QuickStart Assist is not designed to be a comprehensive implementation, you can use this service to prioritize the consultant’s time to on what is most important to you. |
Key Benefits
- Realize dramatic improvements in a short period of time
- Create a road map to help you meet future business needs
- Achieve high end-user adoption and more efficient use of your CRM investment
- Get the knowledge transfer you need to help you implement or further optimize your solution on your own
- Implement metrics to help measure and manage your business
Deliverables
This Go Live service includes the following deliverables:
- A one-hour project kick-off call to coordinate project logistics for a Solution Design workshop
- A Solution Design workshop for up to four hours
- Application configuration based on the priorities identified by customer and Successforce Consulting
- Post-configuration solution review session
- Scenario-based training for up to 25 users
- For remote projects, a two-hour Web-based training session. For on-site projects, either two two-hour Web-based training classes or one four-hour onside training class.
- A knowledge-transfer document with recommendations for additional module deployments or configurations not covered in this Go Live service, based on the customer’s business process
- A best-practices training presentation
Note that Go Live services are not designed to support advanced deployments, including customizable forecasting, complex workflow, data migration, or complex reports and dashboards.